Privacy Policy

At Sutrasaar (marketed by Neil Tex™) protecting your personal information and privacy is top priority. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our insta page, website, purchase our clothing, or interact with our services. We collect information to process your orders, improve your shopping experience, and communicate with you effectively.

1. We do not sell, rent, or trade your personal information.

2. We only share data with trusted third parties to run our business smoothly, like logistics and shipping carriers, payment processors (if any), and website hosting services.

3. We use the data we collect for various business purposes, including:

  • Fulfilling Orders: Processing transactions, arranging shipping and delivering items
  • Customer Service: Managing account queries, providing updates on order status, and addressing support issues
  • Personalized Shopping: Recommending garments, recommending sizes, and customizing your experience
  • Marketing Communications: Sending promotional emails, newsletters, discount codes, and updates about new collections (you can opt out at any time)
  • Site Improvement & Analytics: Monitoring website performance, fixing bugs, and improving our navigation and products
  • Fraud Prevention & Legal Compliance: Protecting our business and users against fraudulent transactions and adhering to legal obligations